Technology, Innovation and the Business of the Enterprise
“Don’t just ask what the role of the IT department in the Enterprise should be; Ask what the role of Technology should be in the Business of the Enterprise.”
That was the tagline for last week’s sell-out event at the BCS, Chartered Institute for IT, which featured Capgemini’s CTO, Andy Mulholland. Attendees were treated to riveting talk by Andy, in which he described the trends, implications and impact of innovation, especially the evolution (in back-office) and revolution (in front-office) of technology and the enterprise. To further drive home the point, Andy outlined what he calls the top ten game changing technology shifts for enterprises to watch and understand, e.g.: people and social tools, the user experience, big data, user driven IT environments (aka consumerisation), and mobility, to name just a few.
And if that wasn’t enough, the second speaker / session at this event provided a practical hands-on demonstration of what might be described as a prototype for ‘crowd-sourced innovation’ in action. This session, which was led by Destination-Innovation’s Paul Sloane, involved attendees forming into small groups in order to explore painful ‘real life’ problems, and to come up with an innovative approach to resolving one of them. The outcome was then played back to the larger group, and suffice it to say that some of the suggestions were astonishing, and one attendee commented afterwards, saying: “It’s amazing what you can achieve in a short period of time”.
Overall, this event provided a great mix of comprehensive knowledge and innovation foresight, along with some practical application of innovative techniques to address them; resulting in a balanced, demonstrable experience of how challenges posed by technology disruption may be met in turn by an innovative approach designed to harness individual creativity. For an event organised, in their spare time, by a bunch of volunteer committee members / helpers of the BCS, North London Branch, (including yours truly), I think this was an excellent outcome.